Last updated: 17/06/2026
Who We Are
Property Shop is committed to protecting your privacy and handling your personal data with care, transparency and respect. This policy explains how we collect, use, store and share your personal data when you use our website, contact us, enquire about a property or use our services.
Property Shop is a trading name of Property Shop (NW) Limited, company number 06767305, registered in England and Wales.
Trading Addresses
11-13 Blackburn Road
Accrington
BB5 1HF
Unit C&D School Street
Darwen
BB3 1BE
Registered Office
Abacus House
450 Warrington Road
Culcheth
Cheshire
WA3 5QX
If you have any questions about this policy or how we use your personal data, please contact us at admin@propertyshopltd.com.
The Information We Collect
We may collect personal data including your name, address, telephone number, email address, property-related details, identification and proof of address documents, financial or referencing information, records of correspondence and appointments, marketing preferences, and limited website usage data.
How We Collect It
We collect personal data directly from you when you contact us, request a valuation or viewing, register for updates, instruct us to act for you, apply to rent a property or otherwise use our services. We may also receive information from other parties involved in a transaction or tenancy, from professional advisers, referencing providers, publicly available sources, or systems used to manage our business and website.
How We Use It
We use your personal data to respond to enquiries, arrange viewings and valuations, market and promote properties, progress sales and lettings, carry out checks required by law, manage tenancy and property matters, maintain business records, deal with complaints or disputes, send service communications and, where permitted, send marketing communications.
Our Legal Basis
We only use your personal data where we have a lawful basis to do so. Depending on the circumstances, this may include processing necessary for a contract, to comply with a legal obligation, for our legitimate interests in running and improving our business, or on the basis of your consent where this is required. If we rely on consent, you can withdraw it at any time.
Who We Share It With
Where necessary, we may share your personal data with parties involved in your transaction or tenancy, professional advisers, contractors, service providers, regulators, law enforcement agencies and other authorities where required by law. We require third parties who process personal data on our behalf to do so securely and only for proper purposes.
International Transfers
Most of the personal data we hold is processed in the United Kingdom. If personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with data protection law.
How Long We Keep It
We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting and record-keeping requirements. When it is no longer needed, we will securely delete or anonymise it.
Keeping It Secure
We take the security of your personal data seriously and have appropriate measures in place to protect it from unauthorised access, misuse, loss or disclosure. Access to personal data is restricted to those who need it for legitimate business purposes.
Your Rights
You have rights in relation to your personal data, including the right to request access to the personal data we hold about you, to ask for inaccurate information to be corrected, to request erasure or restriction in certain circumstances, to object to certain processing including direct marketing, and to withdraw consent where consent is the basis for processing.
To exercise any of your rights, please contact us at admin@propertyshopltd.com.
Complaints
If you have concerns about how we use your personal data, please contact us and we will try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office.
Cookies
Our website may use cookies that are necessary for it to function properly. If we introduce any non-essential cookies or similar technologies, we will provide appropriate information and request consent where required.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and you should read their own privacy policies before submitting personal data.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.